Shipping and Delivery Policy

We are committed to delivering your order safely and on time. Please review our shipping and delivery guidelines below.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Timeline

Metro Cities: 2–5 business days

Other Locations: 4–7 business days

Delivery times may vary depending on your location and courier availability.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

Free shipping may be offered on eligible orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to monitor your shipment in real time.

Delivery Attempts

Our courier partner will make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address or the recipient being unavailable, the order may be returned to us.

Delays

While every effort is made to deliver your order within the estimated timeframe, delays may occur due to weather conditions, public holidays, natural events, or courier-related issues beyond our control.

Incorrect or Damaged Orders

If you receive a damaged, defective, or incorrect item, please contact our support team within 48 hours of delivery with your order details and clear photos of the product.

Contact Us

For any shipping or delivery-related questions, please reach out through the contact information provided on our website. We're always happy to assist you.